Pro Tip: You can get help anytime by clicking the links on the right under How can we help? We provide videos, help files, and a chat option where you can talk to an expert. Click Install App to go ahead and install a new WhatsApp business account. The App page for WhatsApp provides an Overview of how the channel works with eDesk, and an Installed Channels tab will also be shown if you have already installed apps for other WhatsApp accounts.Go to the App Store and click the WhatsApp tile in the Social Media category.You must have a Facebook account and business page.Some sellers may need approval from a verified Facebook Business Manager.
You must have a WhatsApp business account and phone number.If you don’t have an Admin login, you can request one from an Admin user within your business. WhatsApp is one of the most popular messaging apps in the world.Ĭonnecting your WhatsApp Business account to eDesk will mean that any messages sent to your WhatsApp Business account will flow into eDesk, making it easy for your team to deliver fantastic customer care to an even wider customer base.Īll messages will continue to be visible in your WhatsApp Business account, including the outbound messages that you send from eDesk.
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